Snoqualmie Starbucks drinkers love their coffee – and apparently don’t like waiting in line for it. So Snoqualmie, we’re either very efficient, or some might argue lazy, but let’s save that debate for another time.
Regardless, it appears Snoqualmie Ridge Starbucks customers are mobile [app] ordering aficionados – and according to Starbucks headquarters a popular location for the service.
If you visit the Snoqualmie location frequently you might understand why mobile ordering is so popular: 1) it’s is extremely busy – especially in the morning; 2) the design and size of the store offers little space for a line to form – a line ten people deep can push you out the front door; 3) there’s not a lot of seating; 4) there’s no drive-thru coffee shop on Snoqualmie Ridge where 80% of the city’s population resides.
It’s a perfect storm for mobile ordering. As a result, Starbucks is making the Snoqualmie location its national test store for a new service – “Curbside Pickup” – and also why baristas on September 28, 2016 began wearing headsets.
Snoqualmie the only location for Starbucks ‘Curbside Service’ and they’ll only be testing it for six weeks.
Employees say the service is pretty easy to use. Just order through your mobile app like normal. Find ‘Pickup Options’ at the bottom of the menu. Add ‘Curbside Pickup at Snoqualmie Ridge.’ Confirm your pickup store as Snoqualmie Ridge (7730 Center Blvd SE). Then look for the Curbside Pickup sign in front of the store, where a barista will bring your order right to the car.
The Curbside Pickup sign is at the entrance adjacent the IGA – not Steve’s Doughnuts. Due to safety concerns, Starbucks policy is that baristas cannot step off the sidewalk and into the parking lot when delivering your order – so do NOT pull into a parking spot and expect them to find you. They can only deliver the coffee from the sidewalk location.
The service is available from 6AM – 6PM daily. Starbucks will have an employee near the front door watching for Curbside Pickup customers. Simply tell them your name and they will use their fancy new headsets to communicate with the baristas behind the counter, make sure your order is ready, grab it and deliver it to your car window.
Important: the store is asking drivers to pull up to the curb facing the direction of traffic to help keep parking lot traffic flowing efficiently. If you pull up in the opposite direction of traffic, you will be asked to quickly loop around in the parking lot and return.
Employees hope Snoqualmie customers will give the service a try – and while they realize it’s not a drive-thru, it’s as close as they can get at their current location. Starbucks will be using customer feedback when considering adding the service to other locations with high levels of mobile orders.
An employee reported that so far they’d only had about five customers try the new service on its launch day. They’re still working out the kinks – but are excited to be the only Starbucks in the country giving Curbside Pickup a test spin.
[** This story has been updated to reflect new information from Starbucks corporate office. While the store is a popular location for mobile app ordering and pay, it is not second in the nation as stated earlier. That information from store employees was inaccurate according to Starbucks corporate. ** ]