On January 27, 2022, the City of North Bend formally requested that Republic Services, the solid waste company under contract with the City until March 2024, provide customer billing credits and reimbursement for City expenses due to Republic’s extended time period without performance.
Republic has declined to agree to customer credits or reimburse city expenses to date.
As documented, during the 3 to 5 weeks of extended missed service, depending on location, customers did not receive contracted solid waste service from Republic. The City issued an emergency health and safety order and stepped up to provide relief to its residents by using Public Works employees to perform solid waste operations and retain a separate contractor to collect and haul away the garbage.
The City maintains that it is appropriate for Republic to provide credits to Republic city customers and added that there is a contractual obligation to reimburse the City incurred expenses to offset costs otherwise burdened to our taxpayers.
Republic’s law firm has responded to the City of North Bend’s credits and reimbursement request saying Republic was unwilling to pick up solid waste in late December and early January, due in part to a “high risk of an avalanche blocking I-90”.
Republic Services is headquartered in Phoenix, Arizona and is the USA’s second-largest waste disposal provider. The City is in the process of responding to Republic, and once a resolution is reached, we will provide a community update.