North Bend’s Contract with Recology for New Waste Collection Service Starts Soon

Starting April 1, 2024, North Bend will start a new contract with Recology King County for weekly trash pickup. The City calls the change an “exciting development in our community’s efforts toward sustainable waste management practices.” 

Recology, a company known for its work in 11 other cities, was chosen for this job in 2022 after a careful selection process. They stood out for their reliability, great customer service, and community education efforts.

Here’s what’s new for North Bend residents in April:

  • Increased service requirements during labor interruptions, plus credit for services missed after the first week of service interruption.
  • Inclement weather benefits include customer credits when inclement weather issues persist for the same customers for two or more consecutive weeks, garbage drop-off sites in North Bend if inclement weather lasts longer than one week, and free extra yard debris collection after a storm event.
  • Holiday trees without decorations or flocking can be picked up at no cost.
  • Big items like appliances or furniture will cost less to haul away.
  • You can visit the Recology Store in Gilman Village to recycle tough items and get help in person.
  • A local call center will answer your questions any day of the week, and you can text them, too.
  • New trucks mean more reliable pickups and less pollution.
  • If the service isn’t up to par, there are fees to encourage better performance.
  • More efforts will be made to teach people about recycling and composting.
  • A 12-year contract, which translates to lower rates for customers.
  • A cap of 5 percent on inflation-related annual adjustments.

For more details, check out Recology’s welcome page for North Bend, the city’s official notices, or Living Snoqualmie’s article here. Residents got a welcome postcard in January, and Recology will have more info online by the second week of February.

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